Seven questions to ask
- What is the real monthly cost?
- Are there one-time setup, deposit or equipment charges?
- How long am I committed?
- How can I cancel or change the service?
- What is included—and what costs extra?
- What happens if there is a problem or dispute?
- Can I keep a written copy of the offer and terms?
Marketing can help you discover options, but your decision should be based on the exact plan or agreement you are considering.